“What’s Her Problem?” – Herb Tea Seller’s Rude Behavior with Tourist Goes Viral

Source: Tiktok | @emmaa_eatss
A recent viral video shows a local herb tea seller using a harsh tone when speaking to a tourist named Emma about her tea choice.
Tourists Love Malaysian Food, But Not All Sellers Are Friendly
Malaysia is a popular destination for tourists, many of whom come to enjoy the diverse food and drinks. Usually, vendors try to be friendly to leave a good impression of the locals. However, some sellers can be quite unfriendly.
Rude Vendor Shocks American Tourist
Recently, a video on TikTok by tourist Emma (@emma_eatss) visiting a herb tea stall in Johor Bahru went viral. Emma asked the vendor about her products, and the woman brusquely replied that she sells herb tea and chrysanthemum tea.
The vendor’s harsh tone caught everyone’s attention. “This is a herb tea stall. What do you want?” she asked sternly.
When Emma decided to try the herb tea, the vendor asked if she wanted it with or without powder. Not knowing what ‘powder’ meant, Emma asked for clarification. Instead of explaining, the vendor repeated, “Do you want it with powder or not? I’ve asked you, but you haven’t answered my question.”
Confusing Pricing
The vendor also confused Emma with the tea prices, listing RM7, RM8, RM10, RM12, and RM15 without clear explanation. When Emma finally chose tea without powder, the vendor still repeated the same question.
Annoyed, Emma replied, “No, I’ve said no several times.” The vendor then asked Emma where she was from, and the conversation ended when Emma said she was from the United States.
Emma Reviews the Tea
In the end, Emma reviewed the tea, describing it as bitter with no sugar. While it wasn’t terrible, it didn’t match her taste.
Mixed Reactions from Netizens
In the comments, many praised Emma’s patience despite the vendor’s rudeness. “Wow, you’re so patient! I would’ve yelled back at her,” one woman said.
Others mentioned they would have left immediately if treated that way. “If that happened to me, I’d just walk away,” one netizen wrote.
Some were also surprised to learn about powdered herb tea. “Even as someone who lived in Malaysia, I didn’t know about powdered herb tea. I’ve never tried it,” a TikTok user commented.
Conclusion
This incident highlights the importance of good customer service, especially for tourists. Vendors should remember that their behavior reflects on the country’s hospitality. And for tourists, sometimes patience is the best response to unexpected rudeness.