UMMC Hikes Patient Fees: Over 200% Increase Sparks Concern

Source: SAYS

Starting 1 January, Universiti Malaya Medical Centre (UMMC) has implemented a sharp increase in patient fees, citing rising costs of medical supplies and equipment. This decision has seen fees for consultations, admissions, and other services more than double, raising eyebrows among patients and healthcare observers alike.

A Breakdown of the Price Surge

Under the new structure, general clinic consultations have jumped from RM5 to RM15—a staggering 200% increase. Specialist consultations now cost RM80, up from RM30 (a 166.67% hike), while follow-up specialist visits have risen to RM50 from RM15, marking a 233.33% surge.

Ward admissions also see a significant jump, with a single adult room now costing RM300 compared to the previous RM120, a 150% increase. Charges for paediatric and ophthalmology surgical services have risen to RM1,500, while orthopaedic services now demand RM2,500. Patients in critical wards are required to pay an advance of RM5,000.

Why the Increase?

UMMC explained that it uses an “activity-based costing method” to calculate fees, factoring in equipment, labour, utilities, and other operational costs. Despite these increases, the hospital maintains that its rates remain lower than those of private hospitals.

The revision, UMMC says, is essential to ensure financial sustainability and stability. While government assistance remains its primary source of funding, UMMC is responsible for generating its own income to cover operational expenses.

Future Reviews and Adjustments

UMMC plans to review its fees every five years or sooner if there are significant cost changes. It also hinted at the possibility of fee reductions should operational costs decrease in the future.

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